Terms & Conditions
Last updated 04/12/2024
1. Introduction
1.1 The website journeytothegoddess.voyage (the “Website”) is owned and operated by “Annalisa Derr – Journey to the Goddess” (“Company”, “JOURNEY TO THE GODDESS”, “we”, “us” and “our”), a sole proprietor limited company legally seated in 1429 Avenue, Box #181, Snohomish, 98290, WA, United States. JOURNEY TO THE GODDESS offers pilgrimage tours, and coaching sessions (the “Services”).
1.2 By using the Website by any means or by making a reservation for our Services, the users of the Website (“Users”) and/or any clients making bookings for our Services (“Guests”, “Clients”) (all terms “Users”, “Clients” and “Guests” hereinafter referred to as “You”, “Your” or “Yours”) fully and unconditionally accept these Terms & Conditions (“Terms”). The Terms apply in full force, just as if they had been made in writing and signed. If you do not agree to these Terms, please do not use the Website. By using the Website by any means, you represent that you have the authority, right, and capacity to enter into this agreement and that you will abide by all of the present Terms.
2. Intellectual property rights
2.1 All content included in or made available through the Website, including but not limited to texts, graphics, logos, images, audio clips, videos, designs, source code, and the Website as a whole, is the intellectual property of Company and protected by the applicable copyright laws. Company owns all intellectual property rights either directly as the creator or indirectly licensed by the respective creators. It is prohibited, among other things, to copy the design, graphics, images, texts, logos and the entire content of the Website, to reproduce, modify, publish or distribute by any means any content of the Website, in whole or in part. It is also prohibited to decompile or by any means make unauthorized use of the Website’s software.
2.2 The features appearing on the Website are either registered trademarks of Company or third parties and enjoy protection under the applicable trademark laws and international conventions and treaties. The display of these trademarks on the Website shall under no circumstances be regarded as a license to use these trademarks without prior written permission of Company.
2.3 Any infringements of intellectual property rights set out in paragraphs 2.1 and 2.2 by any means shall draw the subsequent penalties and liability foreseen by applicable law.
3. Processing of personal data
The processing of your personal data is carried out in accordance with the Privacy Notice of the Website.
4. Reservations
4.1 PILGRIMAGE TOURS
4.1.1 You must be at least 18 years of age to make a reservation on the Website. You agree that all information submitted is accurate and truthful.
4.1.2 Your attendance is confirmed upon payment completion. To secure your booking, you have to pay a minimum deposit of 450 USD per guest within 24 hours of the booking, out of which 400 USD is refundable up to 150 days prior to the first day of the tour, while the remainder is non-refundable and covers processing costs. The balance payment shall be completed no later than 60 days before the day you are due to arrive. If your balance payment is not received on time, your place may be reassigned to another Guest. You may choose to pay the balance of your fee in one go or in up to four settlements with an uncharge of 25 USD per settlement, upon request. We will inform you about the exact dates on which the installments shall be due. Your attendance is confirmed upon payment completion of the final installment. If you do not execute all payments, your attendance will be canceled. Last-minute bookings (bookings made less than 60 days before the tour begins) must be paid in full at the time of booking.
4.1.3 If you wish to make a group reservation, you may add in the comments section of the reservation form the total number of attendees, their names, e-mails, preferred accommodation, dietary restrictions and promo codes (if applicable). You guarantee that you have the right to submit personal data of other persons to us.
4.2 COACHING
4.2.1 You must be at least 18 years of age to book a coaching session or program on the Website. You agree that all information submitted is accurate and truthful.
4.2.2 Your coaching program shall enter into force on the date of the last signature of the Coaching Agreement by the Parties, which will be sent by us via email. All terms and conditions of this Agreement and any materials provided during the term of the Agreement must be kept confidential by the Client, unless the disclosure is required pursuant to process of law. Disclosing or using this information for any purpose beyond the scope of this Agreement, or beyond the exceptions set forth above, is expressly forbidden without the prior consent of us.
5. Payment methods
You may execute payments via Zelle, Venmo, or PayPal or via a Wise bank transfer to the bank details indicated within the confirmation email we send you.
6. Cancellation Policy - Refunds
6.1 PILGRIMAGE TOURS
6.1.1 Cancellations by you
If you cancel between 150 and 91 days before the tour begins, you will receive back 100% refund, minus the deposit. For cancellations between 90 and 61 days before the date of arrival, you will receive back 80% refund, minus the deposit. No refund is given for cancellations made within 60 days before your planned arrival.
6.1.2 Exceptions due to COVID-19
Bookings with regards to the tours are revocable and fully refundable (excl. deposit) in case the participant cannot travel due to government-imposed travel restrictions (specifically, mandatory quarantine upon arrival from or return to guest’s country) or travel ban measures between the departing country of the participant and the location of the tour. Cancellations of this nature will be accepted only up to 15 days before the tour begins. Cancellations requested after this timeframe are subject to regular cancellation policy.
Bookings with regards to the tours are transferable to the next tour in case the participant cannot travel due to infection by COVID-19 and provided there is sufficient proof (medical statement in regard to COVID-19).
6.1.3 Cancellations by us
If for any reason whatsoever we cancel any Service, we will inform you as soon as possible. In this case, you will have the right to choose another tour (at the same price or lower) or request a refund of your payment. Company shall not be held liable for any expenses incurred in preparation for any canceled retreat e.g., accommodation, tickets, loss of work, or other expenses associated with the preparation for your tour trip.
6.2 COACHING
The Client agrees that it is their responsibility to notify us within 24 hours prior to engaging in the scheduled calls and/or meetings. We reserve the right to bill the Client for a missed meeting. We will attempt in good faith to reschedule the missed meeting.
7. Force majeure
In no event shall Company be held liable to you for any failure, delay, malperformance or non-performance of its obligations arising out or caused by forces beyond its reasonable control including without limitation strikes, acts of war or terrorism, pandemic, lockdown, governmental orders, civil or military disturbances, natural catastrophes, loss or malfunctions of utilities, communications or computer services, and for any force majeure circumstances arising in your travel destination, be it political upheavals (war, governmental lockdown) or natural disasters (pandemic, catastrophic, earthquakes or floods, volcano eruption).
8. General Waiver - Limitation of liability
8.1 We shall not be responsible of any loss or damage you suffer unless it is a result of our breach of these Terms or our negligence. We shall be held liable only up to the value of the fee paid by you. We shall not be held responsible for any loss or damage that is not foreseeable nor that is consequential or for incidents that may occur during the provision of the Services (e.g., illnesses, personal injuries, traumas or death) unless caused by our negligence.
8.2 Given the nature and volume of the information on the Internet, under no circumstances, including that of negligence, shall Company or its representatives be held liable for any form of loss or damage sustained by the Users of the Website, use of which they make entirely and solely at their own initiative and responsibility. Under no circumstances, including, but not limited to, negligence will Company or its representatives be held liable for any form of loss or damage resulting from your use or your inability to use the Website.
9. Links to third party websites
The Website may contain links, hyperlinks, banners or tabs leading to websites operated by third-parties. The content and use of such websites shall be subject to the terms of use of the respective websites. Under no circumstances shall Company guarantee that these links will operate without interruption. Company reserves the right to remove or add links without notice and to change the content of the Website at any time. You acknowledge that under no circumstances shall we or our representatives be held liable for the content of the hyperlinks the Website contains, the policy of those sites regarding personal data processing, the services/products the external sites may offer, the advertisements they may contain nor for any financial or other form of loss or damage suffered by a viewer visiting such sites.
10. No warranty
All services and any kind of content of the Website is offered ‘as is’, with no guarantee, explicit or implied, of any kind in relation to its commercial use or its suitability for any specific purpose. No explicit guarantee is given that the pages, services, features, options and contents of the Website will be provided without interruption or errors, or that any errors will be corrected. Despite our efforts, there is no guarantee that the Website does not contain viruses or other harmful content.
11. Indemnification
You are liable towards Company and its Partners, for any damage caused as a result of illegal or harmful use of the Website from your side or any use in a manner that does not comply with the present Terms. You agree to indemnify, defend and hold us harmless immediately on demand, from and against all liability, damages, losses, costs and expenses, including legal fees, arising out of any liabilities arising out of your use of the Website or any breach of these Terms.
12. Amendment of Terms
Company reserves the right to modify at any time the contents and scope of these Terms even without notice. For this reason, we encourage you to visit this page from time to time to get informed of any changes. In the event of any subsequent amendment of the Terms, if you use the Website at a future date, this shall imply that you accept the new Terms.
13. Applicable law and other terms
The above Terms, and any amendment thereof, are governed and supplemented by the law of the State of Washington, the law of the United States and the relevant international conventions to which the United States is a signatory. It is agreed that all the above Terms are of equal substance. If any provision of the above is contrary to the law, shall automatically cease to apply and shall be removed, without affecting in any way the validity of the other terms. You irrevocably agree that the courts of Snohomish, Washington shall have exclusive jurisdiction to settle any dispute arising out of these Terms.
14. Contact us
In case you have any questions regarding the present Terms or would like more information, please contact us by email at journeytothegoddess@gmail.com .